Check paper thickness and quality, remember that glossy photo-style paper is not recommended and papers such as wrapping materials can be too thin and need backing with another layer of paper to reach the correct thickness.
If you are using 45mm or 58mm machines, check you have the correct spacer in the second die.
Ensure your machine is on a level work surface. All badge makers, with the exception of the Micro range, should be bolted securely on to a board or workbench.
Please contact us for help or guidance.